Officers and Agents of ISA


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   ISA Security Officers and Agents are Trained, Certified and Licensed according to and by the Texas Department of Public Safety-Private Security Bureau Regulations. Texas Department of Public Safety-Private Security Bureau requires all applicants for employment as Security Officers in the state of Texas to be registered with State of Texas. .Each Security Officer has been screened to the standards of the Texas Department of Public Safety Private Security and/or the United States Government Secret Clearance Program.  In addition, our personnel all submit to a battery of aptitude tests, a 12-panel drug screening, and extensive in-service training regarding criminal law and police defensive tactics

Once you choose ISA as your security company, you will find a highly trained and motivated service staff, who will provide you with the highest quality security service on a consistent 24/7 basis!


 We understand the appearance and behaviors of our security Officers directly reflects on our clients and our company.  That is why we take considerable time and effort to ensure that all Officers are trained and prepared all before they're assigned to your post.

 


QUALIFICATIONS:

All of our Non-Commissioned (Unarmed) Officers must have completed the State of Texas required Non-Commissioned (Level II) Security Officer Training Course

All of our Commissioned (Armed) Security Officers must have completed the State of Texas required Commissioned (Level III) Security Officer Training Course in addition to the Non-Commissioned (Level III) Security Officer Training Course.

Our Officers who carry Pepper Spray, Expandable Baton, Handcuffs of firearms or any other defensive tool on their duty belt must have completed a Certified Training Course and be Certified & Authorized by the Texas Department of Public Safety-Private Security Bureau to carry such item.

 


APPEARANCE - WHEN ON DUTY:

Security uniforms must always be worn pressed and clean when on duty.

Shined black shoes, black socks, and plain buckle belt with a plain buckle must be worn.

Our Officers must be neat, well groomed and have their hair well trimmed.

They all must be photographed and issued an identification card which must be on them at all times while on duty.

 


JOB REGULATIONS:

It is imperative that our security Officers follow the rules and regulations of our clients as well as our own. Our regulations are as follows:

Officers must never possess, or be under the influence of drugs or alcohol while on duty.

No visitors, friends or relatives are ever allowed on the job site for socializing.

Never leave the job site unless properly relieved.

Officers must call our office in advance of lateness or absence, so that a replacement can be sent to the job site.

Officers are not allowed to lean, sit, sleep, nod or appear inattentive. Officers must always be alert

They must read the Post Orders, log and take notes daily for additional instructions. They must follow the post orders of the clients.

 


PUNCTUALITY:

Under the Rules and Regulations of this company, our Officers must, especially at any sites whereby one Officer relieves another, be present at the site 15 minutes before the actual time in order to get a briefing of the site.

Both the incoming Officer and the outgoing Officer must radio dispatch to prevent any opportunity of going home early and leaving the post or site unmanned. We do not tolerate any dishonesty and games in our business.

Sites where many Officers work the same shift, there would be a shift or site supervisor.

Every Officer would have a radio to enable the dispatcher from our office to communicate with each of them.

 


EQUIPMENT:

All of the following equipment can be carried by unarmed Officers if certified: Flashlight, Truncated Radio, Pen, Note Pad, Time Piece, Pepper Spray, Hand Cuffs, Expandable Baton, Non-Latex Safety Gloves and are Basic First Aid, CRR/AED (Adult, Child & Infant) Certified.

All of the following equipment is can be carried by armed Officers if certified: Firearm, Flashlight, Truncated Radio, Pen, Note Pad, Time Piece, Pepper Spray, Hand Cuffs, Expandable Baton, Non-Latex Safety Gloves and are Basic First Aid, CRR/AED (Adult, Child & Infant) Certified.










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